From opening an account to payments, bonuses, and gaming rules — we're here to help with everything. If you have any questions about mbaje, you'll find the answers right here.
Choose any category below
Registration, Login, Password Change & Verification
BKash, Nagad, Rocket & Bank Payment Guide
Welcome Bonus, Cashback & Promo Code Usage
Game Not Loading, Bet Refunds & Technical Issues
Betting Rules, Live Betting & Match Cancellation Policy
Two-factor authentication, suspicious transactions & account protection
App Download, Updates & Mobile Troubleshooting
Limit Setting, Self-Exclusion & Help Resources
Opening an account on mbaje is simple. Follow the steps below.
Go to the mbaje registration page and enter your active mobile number. Any Bangladeshi operator's number is accepted.
An OTP code will be sent to your mobile number. Use it to verify your number. If the code doesn't arrive, wait 60 seconds and try again.
Choose a strong password — at least 8 characters, mixing numbers and special symbols. Never share your password with anyone.
Providing your correct name, date of birth, and payment details helps speed up withdrawals. An incomplete profile may cause delays.
On the mbaje login page, click "Forgot Password." A reset link or OTP will be sent to your registered mobile number. Use it to set a new password. The entire process takes under 2 minutes.
If your mobile number has changed, contact the mbaje support team directly — they'll verify your identity and help you recover your account.
* KYC verification may be required for larger withdrawal amounts.
Making payments on mbaje is simple and completely secure
Depositing funds into your mbaje account is quick and simple. Just select your preferred mobile banking option and follow the on-screen instructions. The minimum deposit is only ৳100.
Withdrawing from mbaje is quick and easy. Withdrawal requests are typically processed within 3–10 minutes. The minimum withdrawal amount is ৳200.
| Method | Time | Status |
|---|---|---|
| bKash | 3–5 minutes | Fastest |
| Nagad | 5–10 minutes | Active |
| Bank | 1–3 hours | Active |
Every new member at mbaje receives a 100% welcome bonus on their first deposit. Deposit ৳500 and you'll have ৳1,000 to play with. The bonus funds can be used directly to place bets and play games.
A rollover requirement means you need to wager a certain amount before withdrawing bonus funds. mbaje offers one of the most straightforward rollover conditions on the market — just wager 5x the bonus amount and it becomes withdrawable.
You'll find a range of ongoing offers including daily reload bonuses, referral bonuses, and weekly cashback. Check regularly Rewards Page Check back often — new offers are added regularly.
Occasional technical issues can happen while playing on mbaje. In most cases, the problem is with your device or internet connection rather than the platform itself.
Starting out with online gaming or betting for the first time comes with a lot of questions — where to deposit, how to win, and who to contact if something goes wrong. The mbaje Help Center was built to answer exactly those questions, in plain, straightforward language.
Mbaje has built its entire support system with Bangladesh's millions of users in mind. Every member of our support team speaks Bangla, so there's no language barrier. Someone is always available, even at 2 AM, ready to help you resolve any issue.
If you're new to cricket betting, start small. mbaje accepts bets as low as ৳10, so you can build experience without taking on big risk. Before each match, factor in team form, pitch conditions, and the weather.
In-play betting requires quick decisions. mbaje's live odds update every few seconds, so plan ahead — know what bets you want to place and under what circumstances. Avoid placing large bets on impulse.
Mbaje will never call or message you to ask for your password or OTP. If anyone contacts you claiming to be mbaje and asks for this information, it's a scam — report it to support immediately. Never share your account login details with family or friends.
Avoid logging into mbaje on public Wi-Fi or shared computers. If you use the app on your phone, keep your screen lock enabled. Change your password regularly — at least once every 3 months.
Mbaje believes gaming should be a source of entertainment, not addiction. That's why we offer daily and monthly deposit limits on every account. You can also temporarily or permanently close your account at any time.
If you feel gaming is having a negative impact on your life — you're not spending enough time with family, struggling to focus at work, or running into financial trouble — take a break right away. The mbaje support team is always ready to help. Our Responsible Gaming You'll find full details on the page.
Gaming is entertainment, not a reliable source of extra income. Always play with money you can afford to lose without it affecting your daily life.
Whatever the issue, we're always here to help
For instant help, Live Chat is your fastest option. You'll typically get a response within 1–2 minutes, available 24/7.
Start ChatFor detailed issues, reach out via email. Attach screenshots and your transaction ID for a faster resolution. We typically respond within 2–6 hours.
Email UsFind answers to the most frequently asked questions all in one place. Check the FAQ first — most issues are resolved right there.
View FAQMost Frequently Asked Questions at the mbaje Help Center